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Scan123 Knowledge Base
General Technical Issues
Getting Started
Install Scan123 Scanning Application
Logging into Scan123
Scanning Tips
VelocitySign
VelocitySign User Guide
VelocitySign Workflows
Tips & Updates
VelocitySign Onboarding
Browser Scan Portal
Introducing Browser Scan!
Browser Scan Workflows
Upload issues
Scan123 User Guide
User Management
Metadata (Import DMS)
Common Workflows
Cabinets
Scanners
Reports
Optional Features
Dev Complete
General Technical Issues
Scanning
Software/Settings
VelocityFile
User Guide
Technical Issues
Accounting
System and Scanner
Customer Newsletters
General Technical Issues
Running into issues with our application?
Splitting PDF Files
Scanning
Can't Scan or Scanner Not Working?
Scan123 is constantly freezing after pressing Scan File button
I am receiving Error Code (DS42019) - Communication Failed and I cannot Scan.
Unable to scan double-sided or legal size documents.
Replace Consumables Prompt
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Software/Settings
Missing Scanner Driver
Selecting Correct Scanner Driver
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