Scan123 requires a TWAIN compliant document scanner. Not all TWAIN compliant scanners are recommended due to various reasons. This is our list of ones we’ve had most success with and ones we did not.
We recommend the Fujitsu-fi series scanners because we’ve found them to be extremely reliable and long-lasting. Fujitsu-fi scanners are currently the only scanner's that are compliant with VelocityFile.
All fi-7000 series
Any fi-8000 series (higher priced)
Any fi-6000 series (can be difficult to find)
Other Recommendations (Not Certified)
Our software has worked with most other desktop scanners that use a TWAIN compliant driver. These are not certified with Scan123 but will work. We do warn that depending on the Scanner, some settings require additional configuration and some issues can occur due to the Scanner's Manufacturer software and not Scan123.
Canon imageFormula DR-C225 II
HP Scanjet 3000
HP ScanJet Pro 3000 s3
Not Recommended or Not Compatible/Not Supported
(We want you to have the best experience with Scan123 and some of these brands and models may be TWAIN compliant, but have been known to have technical issues with little to no troubleshooting documentation or support and were added to this list for that reason.)
Panasonic Document Scanners (technical issues)
Xerox Documate Series (technical issues)
All-in-one Printer/Scanner combos (any brand)(not supported)
Network Scanners (various reasons: not TWAIN compliant, requires proprietary software, technical issues)
Fujitsu ScanSnap Series (not TWAIN compliant)
fi-5000 series (no longer supported on Windows 10)